Merck
Job Description
JOB ROLE & RESPONSIBILITIES
This role is responsible for providing technical support to the concerned Zonal Sales team, by conducting technical training related to poultry Vaccines & Healthcare products to Associate Field Managers, Field Managers, organizing and participating in the technical seminars to field veterinarians & customers along with Sales team, attending the customer complaints, meeting Veterinary professionals of field and colleges for sharing of technical inputs, coordinating with Veterinary Service Department Corporate and Diagnostic laboratory in disease surveillance, customer requirements and field trials
Our Veterinary team use their scientific background to provide technical expertise and education to our customers, sales and marketing teams. With a deep knowledge of pharmacology and animal health we engage scientific exchange with external experts and industry leaders ensuring the scientific value of our animal health portfolio is understood.
Primary responsibilities include, but are not limited to:
Providing Technical Services to customers in assigned geography (these services include on site customer visit along with Sales Team & off side telephonic support as well) Customer Meetings: Meeting customers in a group to create awareness about relevant scientific practices and advancements with an objective to become a partner of choice among customers
Special Focus on Key accounts / customers: Collaborating with Key account managers and sales team to define key success areas in each key account and customer and developing and executing a comprehensive Tech service plan for maximizing our gains.
Technical Up gradation of Sales team in assigned geography: Staying ahead of curve for recent technical development in Poultry Industry and prepare internal competencies to provide customer support
Maximizing our company’s Global Resources: Strong Collaboration with Technical Head to leverage Global technical resources
Outbreak management: Attend to, investigate outbreaks/customer complaints related to Poultry diseases as required within the business sphere and provide and counsel the customers for overall improvements. Peer feedback in the process is sent to relevant stakeholders.
Supervising Local Clinical Trials and Market support studies in guidance of Technical Head .
Publication of Clinical Trials & Market Support Study Outcome in relevant peer reviewed Scientific Journals
Supervise and provide timely and effective technical materials which maximize selling efforts.
Assure that questions from customers are answered thoroughly and correctly in an accurate and timely fashion.
Strong Collaboration with our company's Diagnostics Laboratories Team for maximizing our diagnostic support to customers
Collaboration with relevant Technical & Veterinary Education institutes in assigned geographies to further improve our image as Science Driven Organization
Resource the useful technical articles from scientific fraternity for publishing the Blue Cross Book in order to the technical knowledge updating of the field veterinary staff.
Pharmacovigilance Role:
Technical support to Designated Point Of Contact ( DPOC) for Pharmaco Vigilance cases
Ensure Pharmaco Vigilance compliance
Qualifications & Skill
Degree in Veterinary Science
Masters in Veterinary Sciences (Preferred )
1-3 years of field experience to handle all field situations and provide technical solutions to the customer needs
Strong communication, Fluency in local language preferred
Required Skills:
Adaptability, Adaptability, Clinical Experience, Clinical Trials, Conflicts of Interests, Customer Support, Dairy Cattle Nutrition, Data Analysis, Disease Surveillance, Field Sales Support, Inbound Phone Sales, Lead Generation, Livestock Management, Peer Coaching, Poultry Farming, Product Offerings, Resource Utilization, RFID Technology, Sales Goal Achievement, Sales Optimization, Sales Process Management, Technical Training, Veterinary Consulting, Veterinary Diagnostic Imaging, Veterinary Epidemiology {+ 1 more}
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
07/16/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.