IQVIA
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry dedicated to creating intelligent connections that deliver unique innovations and actionable insights. We help to speed drug development, ensure product quality & safety, improve commercial effectiveness, get the right treatments to patients, improve access and delivery of healthcare, and ultimately drive better health outcomes. With approximately 90,000 employees, IQVIA conducts operations in more than 100 countries.
Are you up for a challenge? Ready to support health care companies and create valuable business insights by combining real world data with technology to provide data solutions?
The role-holder will need to be a committed individual, who combines high emotional intelligence and excellent communication skills. They will thrive in a fast-paced environment, be comfortable managing conflicting priorities and have the gravitas to influence a team of senior stakeholders. They will also be a champion for thoughtful staffing, gain a detailed understanding of our team members to drive a balance between the career development of our client-facing staff and the needs of the business. The environment is dynamic and ever-changing, moving at the pace of our clients’ needs and the RM will be expected to understand the sense of urgency that is synonymous with the business. The pressure is high to resolve resourcing demands quickly, find creative solutions and make autonomous decisions.
Principal Accountabilities
We are looking for an individual who can:
Manage the allocation of client facing staff to client projects, business development opportunities and internal initiatives; drawing on robust negotiation skills to resolve conflicts and escalating issues when necessary
Developing strong relationships across the wider resource management community; sharing resources across practices where appropriate to optimize overall productivity and realization while supporting their individual development objectives.
Engage with our local and global senior leadership team to understand, plan for and ultimately meet the resourcing demands of the pipeline, ensuring that profitability is kept at the forefront of resourcing decisions. Influencing on resource selection and strategic solutions to achieve realization of utilization and effective skills / grade mix on projects.
Develop a deep understanding of the development goals of the delivery team through the creation of strong relationships. Leverage that knowledge to make effective resource management decisions
Monitor and communicate current and near-term delivery capacity
Maintain resource management data integrity in the systems that support resource and project management decisions
Flag resourcing capability gaps as an input to hiring and to provide guidance into Learning & Development
Demonstrating strong commercial awareness monitor and drive compliance to our financial management system, identify and propose solutions to resolve longer term patterns relating to forecast and actual utilization, monitoring and investigating discrepancies between the data and providing insight
Support HR with Performance Management biannual process
On-board all new joiners to introduce Resource Management processes and understand their skills and experience
Appropriately escalate conflicts and unresolvable issues to leadership team for their support
Education, Skills, Experience & Specialized Knowledge
Bachelor's degree, ideally in Life Sciences.
2+ years’ experience in a role related with clinical trials.
Previous staffing / resource management (or related) roles, ideally in a professional services environment. But not mandatory.
Strong written and spoken English language skills (this is mandatory, you'll be working in a global team).
Proven problem-solving skills with strong attention to detail.
Ability to build strong business relationships and influence with key stakeholders at all levels within the business.
A self-starting mind-set with excellent team-based interpersonal skills with the ability to work independently with the full spectrum of our people.
Good negotiation skills.
Ability to rapidly assimilate multiple types of information from a variety of sources for effective decision making.
Proficient in Microsoft Office applications.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.