Manager/Senior Manager, Contract Operations

• Review SOWs, quotes, proposals, order forms, service descriptions, and related documents for completeness and clarity.  

• Help clarify scope, deliverables, milestones, timelines, assumptions, payment terms, renewal terms, termination needs, and change-order requirements.  

• Support resolution of scope, budget, PO, invoice, receipt, payment, renewal, and change-order issues in coordination with the appropriate functional owners.  

Vendor and Cross-Functional Coordination  

• Support vendor-related processes by helping ensure required vendor information, diligence materials, approvals, and documentation are collected and routed to the appropriate stakeholders.  

• Help identify when vendor-related requests require review by IT, Quality, Compliance, Finance, Procurement, or Legal.  

• Maintain strong working relationships with internal stakeholders and vendors to support timely contract execution and issue resolution.  

CLM Ownership and Contract Data Management  

• Serve as the Legal Department’s CLM power user and escalation point.  

• Partner with Legal, IT, Procurement, Finance/Accounting, and business stakeholders to improve CLM usability, adoption, and data integrity.  

• Maintain dashboards showing contract volume, cycle times, aging matters, incomplete submissions, vendor-paper usage, approval bottlenecks, repository hygiene, and other process blockers.  

Contract Operations and Legal Operations Backup Support  

• Provide hands-on contract operations support during periods of high volume, urgency, or absence.  

• Prepare and coordinate routine contract packages, including NDAs, SOWs, consulting agreements, vendor agreements, order forms, amendments, and renewals using Legal-approved templates and playbooks.  

• Support contract queue management, status tracking, follow-up, reminders, and aging reports.  

• Review contract files for completeness, including approvals, executed documents, exhibits, SOWs, amendments, diligence records, PO references, and renewal or termination metadata.  

• Serve as backup for Legal Operations administration, including intake administration, request tracking, CLM data entry, repository maintenance, metadata updates, executed-contract filing, and routine reporting.  

Qualifications

• A minimum of 5+ years of experience in legal operations, contract operations, contract administration, vendor management, business operations, or related functions, or equivalent.   

• A minimum of an Associates degree.   

• Experience managing or administering a CLM system.  

• Hands-on experience with contract intake, contract administration, repository management, CLM data maintenance, signature coordination, and contract records.  

• Strong understanding of contract intake, review, approval, signature, repository, renewal, amendment, and closeout processes.  

• Experience reviewing SOWs, quotes, proposals, order forms, vendor terms, or similar commercial documents.  

• Experience coordinating with business owners, Finance/Accounting, Procurement, Legal, or other stakeholders on commercial, budget, approval, or vendor-related matters.  

• Ability to operate as a hands-on working manager and provide backup support for Legal Operations administration when needed.  

• Strong cross-functional communication, organization, attention to detail, and process-improvement skills.  

• Proficiency with Microsoft Office and related business systems.  

Knowledge and Skills

• Biotechnology, pharmaceutical, life sciences, healthcare, medical technology, or regulated-industry experience.  

• Experience with Agiloft or similar systems.  

• Experience with vendor documentation, T&C review, purchasing support, or vendor operations.  

• Lean, Six Sigma, CAP, or other process-improvement experience preferred. 

WA State Pay Range – Manager: $133,400 - $176,604

WA State Pay Range – Senior Manager: $156,093 - $185,219